Data Protection

AQ88 Privacy Policy — Your information is completely safe

Every piece of your information is protected with the utmost care at AQ88. Read this Privacy Policy to understand how we manage your data.

Last Updated: January 2026
256-bit SSL

All data is transmitted through encrypted channels.

Not to Third Parties

Your information is never sold or shared.

Secure Storage

Data is stored on secure servers and audited regularly.

Your Control

Your data can be viewed or deleted at any time.

1 Introduction & Scope

AQ88 (aq88.vin) is one of Bangladesh's most popular online gaming platforms. When you visit our website, create an account, or use any of our services, we collect certain information. This Privacy Policy ("Policy") explains what that information is, how we use it, and how we keep it secure.

This Policy applies to all AQ88 services, mobile apps, and related digital products. By continuing to use the platform, you agree to this Privacy Policy. If you do not agree with any part of this Policy, please stop using the platform and contact us.

This Privacy Policy is written in English for our users in Bangladesh. We believe data protection should be explained in clear, accessible language.

2 What Information We Collect

AQ88 only collects the information strictly necessary to provide our services. We do not gather any excess or unnecessary data. Full details are outlined below:

Type of Data Example When It Is Collected
Personal Identity Name, date of birth, national ID number During registration and KYC verification
Contact Information Mobile number, email address At the time of account creation
Financial Information Mobile Banking/Nagad/Rocket number, transaction history During deposits and withdrawals
Device & Network IP address, browser type, operating system Automatically at each session
Usage Data Game history, login times, preferred games While using the platform
Cookie Data Session tokens, preference settings While browsing the website

We do not collect any information beyond the list above. Sensitive data such as passwords is always stored encrypted — no employee can view it.

3 How We Use Your Information

AQ88 uses collected information only for specific, defined purposes. It is never used beyond those purposes. The primary ones are:

  • For account creation, verification, and management
  • To process deposits, withdrawals, and transactions
  • For security monitoring to prevent fraud and money laundering
  • To provide customer service and technical support
  • To send promotions, bonuses, and personalized offers
  • To improve platform performance and conduct analytics
  • To fulfill legal obligations
  • To monitor responsible gaming and provide support

AQ88 never transfers your information to third parties for marketing or advertising purposes. Your privacy matters to us more than business interests.

4 Cookies & Tracking Technologies

AQ88 uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help improve the site's functionality.

Types of cookies we use:

  • Essential Cookies: Essential for the site to function properly and cannot be disabled
  • Functional Cookies: Used to remember your language preferences and settings
  • Analytics Cookies: Helps us monitor and improve how the site is used
  • Security Cookies: Used to detect fraud and unauthorized access

You can manage cookies through your browser settings, though disabling certain cookies may limit some features of the site.

5 Data Sharing & Disclosure

AQ88 does not share your personal information with third parties for commercial purposes. However, there are limited circumstances where disclosing information may be legally required or operationally necessary:

  • To comply with legal orders from courts or government authorities
  • Under regulatory authority directives for Anti-Money Laundering (AML) and fraud prevention
  • Payment processors (Mobile Banking, Nagad, Rocket) — only information necessary for transaction verification
  • Technical infrastructure providers — under strict confidentiality agreements
  • Fraud detection systems — to protect users

Your information is not shared for any reason other than those stated above. If anyone claiming to be from AQ88 requests your information, please contact our support team immediately.

6 Data Protection Measures

AQ88 follows the highest industry standards to protect your information. Our security infrastructure is multi-layered and reviewed on a regular basis.

256-bit SSL/TLS Encryption

All data exchanged between you and our servers on the website and app is transmitted through encrypted channels.

Data Encryption at Rest

Sensitive data stored on our servers is also encrypted and cannot be read by anyone directly.

Two-Factor Authentication (2FA)

OTP verification is available at login to prevent unauthorized access to your account.

Regular Security Audits

Independent third-party experts regularly conduct security audits of our systems.

Suspicious Activity Detection

Our automated system monitors for unusual login attempts or transactions 24/7.

Restricted staff access

Only authorized personnel can access specific data, and all access is logged.

7 Data Retention Period

AQ88 does not retain your information longer than necessary. All relevant data is kept while your account remains active. After account closure, certain information may be retained for a specified period to meet legal obligations:

  • Transaction records: minimum 5 years (in accordance with financial regulatory requirements)
  • KYC and identity verification documents: 3 years after account closure
  • Gaming history: 2 years or as required by law
  • Communication & support logs: 1 year
  • Cookie data: until the browser session ends or a maximum of 1 year

After the retention period, data is securely deleted or anonymized.

8 Your Rights

As an AQ88 user, you have clear rights over your own information. We respect those rights and make them as easy as possible to exercise:

  • Right to Know: You may request to know what information we hold about you
  • Right to Rectification: You may request correction of any inaccurate or outdated information
  • Right to Erasure: You may request deletion of your data under certain circumstances
  • Right to Restrict Processing: You may request that we pause processing your information in certain circumstances
  • Right to Withdraw Consent: You may withdraw your consent to data use at any time
  • Right to lodge a complaint: You may file a complaint if you suspect a data protection breach

To exercise any of your rights, email us at [email protected] or contact us via live chat. We typically respond within 7 business days.

9 Protection of Minors

AQ88 is strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18. If a parent or the minor themselves notifies us that their data was collected by mistake, we will immediately delete that information and close the associated account.

Parents are advised to monitor their children's internet use and restrict access to online gaming platforms.

10 Changes to Privacy Policy

AQ88 may update this Privacy Policy from time to time. If significant changes are made, you will be notified in the following ways:

  • A clear notification will be displayed on the platform
  • A notification will be sent to your registered email
  • The "Last Updated" date at the top of this page will be changed

Continued use of the platform after any changes will be considered your acceptance of the updated policy. We recommend checking this page regularly.

11 Contact Us

For any questions, concerns, or requests regarding your information or our privacy practices, you can reach our dedicated Privacy Team:

  • Email: [email protected] (include "Privacy Request" in the subject line)
  • Live Chat: Click the support icon at the bottom-right corner of the website
  • Response time: typically within 7 business days

Our support team is available 24/7, seven days a week, to answer any questions you may have.

Protecting Your Information AQ88's Commitment

We don't just say it — we prove through our actions that your privacy is our top priority.

Military-grade encryption

AQ88 uses 256-bit AES encryption — the same technology used by international banking systems. Every piece of your data is wrapped in an invisible layer of protection.

Zero Data Sale Policy

Many platforms sell user data to advertisers. AQ88 never does this — our business model does not rely on selling data.

Independent security audits

Our systems are regularly audited by third-party cybersecurity experts. Any vulnerabilities found are resolved immediately.

Full User Control

View, update, or request deletion of your information at any time from your account settings. You are in full control.

Spam-free communication

We only send messages when necessary. You can unsubscribe from any promotional communications with a single click.

Clear and plain language

Our Privacy Policy is written in plain, straightforward language. No legal jargon — what you read is exactly what it means.

Join AQ88

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