What is Responsible Gaming?
Responsible Gaming means enjoying online gaming as a healthy form of entertainment — one where you stay in full control of your time, money, and emotions. AQ88 believes gaming should be a source of enjoyment, never stress or harm.
Online gaming is growing rapidly in Bangladesh. Millions of people enjoy Live Casino, Sports Betting, or slots on various platforms every day. The vast majority play responsibly — but for some, it can become a problem over time. Addressing that is not just the player's responsibility; the platform has a role to play too.
Responsible gaming at AQ88 is not just a formality — it is a core part of who we are. We want every member to enjoy the platform happily and healthily, today and in the future.
Keep in mind: Gaming is entertainment, not a source of income. Responsible gaming means making free choices — not feeling compelled to play.
Recognize the Signs of Addiction
Gaming addiction does not happen overnight — it builds gradually. Consider the following questions about yourself or someone you know. If the answer to three or more is yes, it is worth seeking support:
Feeling the urge to keep playing just to win back what you've lost?
Are you spending more than your planned gaming budget?
Do you want to stop gaming but find it difficult or uncomfortable to do so?
Are you hiding your gaming from family or friends?
Is gaming causing problems with your work, studies, or relationships?
Do you feel irritable, restless, or moody when you are not gaming?
Are you placing bets with borrowed money or funds meant for household needs?
If you notice any of the above signs in yourself, there is nothing to be ashamed of. Acknowledging the problem is the first step toward solving it. The AQ88 support team is ready to help, without judgment.
The Golden Rules of Safe Gaming
Responsible players follow these guidelines. They are not hard to keep — a little awareness goes a long way:
- Set a specific budget before you start playing and stick to it strictly.
- Decide in advance how long you'll play — you can use a timer to help.
- Never treat gaming as a source of income or a solution to financial problems.
- Never play when you're stressed, anxious, or angry.
- Don't chase your losses by increasing your budget to try to win back what you've lost.
- Avoid gaming while under the influence of alcohol or any other substance.
- Take regular breaks — refresh your body and mind.
- Spend time with family and friends — don't let gaming take over your life.
- Only play within your means — never bet with borrowed money.
Tips: Ask yourself once a week — is gaming still enjoyable? If the answer is "no," taking a break is the wisest thing you can do.
AQ88 Safety Tools
AQ88 offers several effective tools to promote responsible gaming on the platform. You can activate any of them at any time from your account settings:
| Tools | How to | How to Activate |
|---|---|---|
| Deposit Limit | Set a maximum deposit limit — daily, weekly, or monthly | Account Settings → Set Limits |
| Loss Limit | Gaming stops automatically once you reach a set loss amount | Account Settings → Loss Limit |
| Session Time Limit | Decide in advance how long you will play — an alert will notify you when time is up | Account Settings → Time Controls |
| Reality Check | Reminds you at regular intervals how long you've been playing | Account Settings → Reminders |
| Cooling-Off Period | Temporarily suspend your account for a set period (1–30 days) | Contact Support |
| Self-Exclusion | Option to close your account for an extended period (3 months to permanent) | Contact Support |
There is no fee to activate these tools, and they can be changed at any time. However, once self-exclusion is activated, it cannot be cancelled before the set period ends.
Protection for Minors
AQ88 strictly prohibits anyone under 18 from using the platform. Age is verified at registration, and ID may be requested in cases of doubt.
If there are children or teenagers in your household, here's our advice for parents and guardians:
- Use parental control software on your computer or smartphone.
- Set a password and screen time lock on your device.
- Have open, honest conversations with your children about online gaming.
- Keep your AQ88 account login details out of reach of children.
- If a child has accessed your account in any way, notify our support team immediately.
Support & Professional Advice
Gaming addiction is a recognized mental health condition, and it is treatable. Seeking help rather than trying to manage it alone is the best decision you can make. The AQ88 support team can point you in the right direction.
Ways to reach us:
- Live Chat: Click the support icon at the bottom right of the website (24/7)
- Email: [email protected] — write "Responsible Gaming Support" in the subject line
- Request a cooling-off or self-exclusion from your account at any time
Our support team helps with complete confidentiality. Your identity and information are never shared with anyone.